WGPlus (Archive)
A ‘handy’ way to communicate with DWP |
A new system to ensure British Sign Language (BSL) users can easily access government services is now in operation at the Department for Work & Pensions. The video relay service (VRS) allows users to make BSL interpreted video calls via their tablet, smartphone, computer or laptop. A professional interpreter then relays the call in English to a member of DWP staff. |
Crown Commercial Service: DWP services more accessible thanks to new British Sign Language pilot |