WGPlus (Archive)

How to complain
A report published recently by the Parliamentary & Health Service Ombudsman puts GP complaint handling in the spotlight and shows practices how to do it better.
Researched Links:

CQC:  GP complaint handling – An opportunity to improve

Is the NHS just too big to improve?

Can standards be maintained?

Out-of-hours GP services in England: report published
Facing the Future...find out more