back to listings SME Profile: MidlandHR


Ruddington Hall
NG11 6LL

Tel: +44 (0) 115 945 7712
Fax: +44 (0) 115 940 5286


MidlandHR is a long established provider of HR, payroll and talent management solutions. In addition to an integrated suite of software products, it offers a range of managed services including fully managed and bureau services, plus application hosting, SaaS, BACS transmission and payslip printing.

The company also provides a range of supporting services including systems implementation, HR, payroll and technical consultancy, business process improvement and service desk support.

This range of services is underpinned by appropriate accreditations such as ISO9001:2000/TickIT, ISO27001:2005, Investors in People and we are approved by the CESG to deliver secure HR and Payroll Services to Local and Central government companies.

Products and Services

iTrent, a market leading HR management and payroll application, offers scalable functionality for both current and future business needs. iTrent is a zero footprint, web-deployed solution everything from HR and payroll to human capital and talent management. iTrent is recognised by the HMRC for the electronic exchange of information and has received the HMRC Payroll Standard Accreditation.

iTrent’s user interface is designed to be simple to use, with a clear, graphical layout, which supports an organisation’s own business processes via user-definable process chaining, workflow and security access. Organisations can also define data fields unique to them, without recourse to customisation.

iTrent supports human capital and talent and performance management using functionality such as organisation structure management, web recruitment, people development and learning. Further HR and payroll activities are addressed by iTrent’s payroll absence,  and travel and expenses functionality.

A self-service interface gives employees and managers access to real-time data, reducing requests for routine information on the HR department.

iTrent is being continually updated with new functionality; in the last 12 months this has included:

  • Rostering
  • E-payslips
  • Dashboards 
  • Multi-tier authorisation
  • Summary form views
  • Enhancement to recruitment and learning and development

MidlandHR offers a range of managed and bureau services, from a simple payslip printing and distribution service to a fully hosted HR system integrated with a managed payroll.

For a fully manages service, MidlandHR takes responsibility for the payroll function and is effectively the client’s payroll office.

It also offers a flexible bureau service, taking responsibility for discrete parts of the payroll processing function.

Market Focus

MidlandHR’s client list includes blue-chip companies, large financial services and retail and construction companies, as well as local and central government, emergency services and healthcare organisations. Its highly configurable solutions are designed for organisations of all sizes and market verticality.

Companies use MidlandHR to streamline their HR and payroll functions, and are increasingly using iTrent as a driver for business change. A number of customers have worked alongside MidlandHR to produce case studies including Friends Provident, Severn Trent Water, Cambridge University, TK Maxx, Edinburgh City Council, Law Offices Department, Laing O’Rourke.

MidlandHR has also developed iTrent functionality to cover a range of industry needs, including:

  • HESA reports for higher education
  • Staff individual returns (SIRs) for FE colleges
  • Specific functionality for police authorities 
  • Learning and competency scheme management for regulatory compliance requirements such as FSA, CORGI and NVQ tracking 
  • Best value performance indicators (BVPIs) and extensive multi-employment for local authorities
  • Retrospective pay capabilities

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