back to listings SME Profile: Central Security Support Limited

Central Security Support Limited



Tel: 0845 226 9462
Email: info@centralsecuritys.com
Web: www.centralsecuritys.com


A security company who is enthusiastic about what we do, we will always endeavour to go that extra mile to support your security needs.

Central Security Support provides a full range of security and risk management services with a core focus on commercial security, retail security, education and hospital security and Leisure security sectors as well as Festival and Events security. Our commitment to quality, reliability and professionalism is unrivalled,As a direct result of our efforts to listen and understand the needs of our customers. We have developed a training program with an emphasis on customer service, combining a friendly reassuring presence with strong security awareness.

Our Service Philosophy

We recognise that each customer is unique and understand that success is dependent upon working with you to find the right support package to fit your individual needs. Our service philosophy has been developed around a core set of values and guiding principles which are fundamental to the company’s continued success;

•We pride ourselves on delivering excellent customer service
•We are committed to protecting our customers assets, reducing crime and the fear of crime for them, their staff and their customers
•We create and maintain a partnership with client management
•We demonstrate professionalism and integrity in everything we do
•We maintain confidentiality in every aspect of our service
•While competitive, we will always direct our business on quality of service rather than low price
•We deliver first class training
•We care about staff welfare and individual development and we are a company that will give our officer the opportunity to excel with in the company

Services

We cater for all types of secuity – Retail security, static guarding, events and festivals, weddings and parties, licensed premises, depot security and Rapid deployment. We have a highly trained team of officers who we will deploy to the specification of the job, Our officers are trained in confilict management, conflict defusion, customer services, first aid and all specifications that our customers ask of us as a business. We pride our selves in the people we employ. Our officer’s will deliver a service second to none. They are the face of our buisness and they represent us when working in the diffrent enviroments that we deploy them into. Part of our business the Rapid deployment division is for the last minute Ad Hoc work that you require support with, we will always endevour to supply your business with a specially trained officer for you job specification. We pride ourselves on supporting your security needs with a tailor made package just for you.

With a 24/7 operational control room we are always just a phone call away from you security support, with a dedicated and experienced team to handle your requirements proffesionally and efficiently. We can deploy our trained security personnel to your demise within the hour.

Door Supervision

Door supervisor often known as door staff, and doorman as per British Standard BS7960 is a person employed to decide the suitability of customers to be allowed in to premises and/or to maintain order and public safety. It is crucial for the door supervisors to maintain a professional and helpful attitude at all times.

Door supervisor often known as door staff, and doorman as per British Standard BS7960 is a person employed to decide the suitability of customers to be allowed in to premises and/or to maintain order and public safety. It is crucial for the door supervisors to maintain a professional and helpful attitude at all times.

Central Security Support Provide highly trained and fully licenced door supervisors to various industries in private and public sectors. Our security staff undergoes a full 5 years screening to BS7858 standards before commencing operational duties. We have a pool of experience staffs that are serving our customers in the event of emergencies or to assist with new contract.

All security staff are being subject to rigorous background checks as per our system that comply with British Industry Standards, BS7499 and BS7858 and are SIA licenced by Security Industry Authority (SIA). Integrity, reliability and competence of security are vital and ensured before deployment on site. We also continuously assess and improve door supervisory services to exceed customers expectations. Our officers are trained and refreshed on a regular basis’s, so that they are uptodate with the ever changing climate and the laws rules and regulations that govern industry.

Retail

Retail security has always been at the heart of Central Security Support and represents a significant part of our core business. We understand the important contribution to the image and overall profitability of our Customers retail operations that quality security officers can have when combining a friendly reassuring presence with strong security awareness. We work with each of our retail clients to fully understand their culture, strategy and deliver a service that meets their needs exactly. We will always listen and understand the needs of our Customers and deliver a support package tailor made for them.

All officers assigned to retail sites have been specifically recruited, selected and trained for that role. We ensure that our officers know what they are doing and understand their role so that our clients can be confident in them and their ability to do what is expected. Our retail training program is comprehensive, comprising both theory and practical role play scenarios.

All officers are regularly visited, coached and mentored by their dedicated area manager to ensure that they have full confidence in their role and environment and continue to develop. Service meetings are held with the client at schedules to suit to ensure KPIs are on track and impeccable service delivery.

Reception and Coincerge Security

At Central security Support we understand how important it is to have the best people securing your hotel or office complex, not only to protect your assets but to represent your business well and project the right image to your customers. Smart, friendly and well trained officers with good communication skills are essential to enhance your brand and customer experience.

Whether patrolling internally or externally or providing a welcoming presence at the entrance, our fully licensed and trained security officers provide peace of mind to your guests, reassuring them that they are in a safe environment. All our officers are trained in conflict management and de-escalation. In busy city centre hotels, our officers are very effective at supporting staff at night by preventing or dealing with unruly behaviour.

The presence of Central security Support trained receptionists within a commercial or mixed use complex serves to make staff and residents feel safe, which is usually a crucial requirement for those that rent space in the building.

Our security receptionists focus on the security of the building and keep an eye on things like whether a fire door is blocked. They provide help in case of incidents, form part of evacuation teams and much more. In addition, they perform general receptionist tasks such as booking meeting rooms, handing out access control cards and directing visitors, With a proffesional and coutreous manner, Our officers are trained to the highest grade to make sure that they will give the maxium preformance whilst working in our customers demise, and have the knowledge and understanding to back up their proffesionalism.

Depot and Warehouse Security

Warehouses can be vulnerable areas which are not easy to control. Internal and external theft present a high risk for our Customers at its busy distribution centres. Central Security Support strategy is focused on prevention, providing well trained vigilant officers to monitor and control the movement of stock in the warehouses and act as Drivers mates during wholesale deliveries.

The Customer requires fluctuating Security Guarding cover at the retail stores across and Depots , patrols of the warehouses, supporting drivers and recording stock movement, CCTV monitoring, control of contractors and access control. Central Security Support also provides additional resource for the many special events that take place across the year, possessing a high level of vigilance and strong security awareness. Central security Support will delivered exactly what we promise in your requirments. We will provided a fantastic team of consistent, reliable officers who are committed to the job in hand.

Static Guarding

Static site officers are operative and help maintain a professional image for companies. All of our static site officers carry out the necessary tasks to keeping any company safe and secure. We know how important it is to have a high level of security and no tolerance policy to unauthorised personnel. This is why we believe that static site officers will help and improve and drastically raise security levels. Elmsvyne Housing has utilised our officers for all their new build projects guarding their plant and properties. they have praised our highly trained officers for stopping intruders and the theft of valuable machinery and property from their sites,

Where our a Static Officer could help?

Static site officers can perform a range of tasks that can assist companies and reducing the risk of any threats. Here is a list of roles that a static site officer can conduct:

•Examining if windows and doors are secure and/or locked.
•Helping to avoid damage from any external threats.
•Averting any damage that may be caused to goods and materials.
•Safeguarding any machinery that is located on the site.
•Dealing with situations such as incidents and accidents in a proficient manner.
•Coordinating with all members of staff on site when security measures are breached.
•Sustaining high levels of communication between all staff members.
•Giving guidance and recommendations to uphold high levels of security within the site.

http://www.centralsecuritys.com/services/

Our people

Every central Security support officer undergoes a full 5 year screening process in strict accordance with the BS7858 before being allocated any operational duties for the company. Additionally we also carry out credit status checks along with enhanced annual DBS (Disclosure & Barring Service formerly known as CRB or i.e. Criminal Records Bureau checks) checks on all officers who will be assigned to certain customers.

We also operate a rapid deployment team of officers available to deal with those ad hoc and last minute problems that not only our existing customers base experience but those for new contracts/customers, the purpose is twofold one to offer to all persons officers who have the experience and gravitas to deal with all manner of situations. Officers to satisfy their requirements and or emergencies,.
We like to say Yes to all situations and have officers that are highly trained to deal with all situations in a professional manner promptly.

Recognition and Reward

Here at Central security support, we value all of our staff. Whether it be a cleaner, a security officer, a security manager or a member of the office staff. Each and every one of the staff are important to us. These are the staff that work hard endlessly and represent our company through the assignments on different locations. Our highly trained staff do a good job in representing our company and work alongside our partners, in order to do the job they are assigned to well and in compliance with our partner be needs. They will be trained before being deployed to an assignment and have ongoing training whilst they are on that assignment.

For this reason we have set up a recognition and reward scheme for all our staff to show them we as a business care about them their welfare and performance. We are here to recognise the good job they do and also the representation of our business. With our recognition and reward scheme we also run a community chest. So every time one of our staff gets a recognition reward we will put the same value of money into the community chest.

How it works

To say thank you
Enhance employee motivation and satisfaction
Increase employee’s productivity which contributes to improved organizational performance

Anybody can nominate a colleague for a reward, they must also state the reason why they are nominating the person and what they have done to deserve this award. The board of directors then will assess the nomination and give the award a status this will be then delivered in person by the managing director to the person receiving the award, and a full presentation will be given to acknowledge the good outstanding work the person has done.

http://www.centralsecuritys.com/recognition-and-reward/

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