back to listings SME Profile: Coactiva (Part of Callcredit Information Group)

Welcome

Targeted solutions for Government to transform services, increase revenue and help our communities succeed

Coactiva is a trusted partner to many public sector organisations, bringing innovative ‘Big Data’ analytics and business intelligence solutions into everyday use.

With over 150 Local Authorities and organisations within social housing, the emergency services, health and leisure our combined public sector business has over 23,000seats across the UK.

Recognised as market leaders, Coactiva has recently been bought by Callcredit to develop an even wider range of public sector specific solutions and services.

With true domain expertise and reach, backstopped by Callcredit’s data matching excellence and resources, Coactiva provides our clients with tailored, transformative solutions to prevent fraud and error, increase public sector revenues and, ultimately, help our communities succeed.

 
 
 
 
 

Local Government

Coactiva is a trusted partner to many public sector organisations, bringing innovative ‘Big Data’ analytics and business intelligence solutions into everyday use. Our experience and solutions help local authorities improve efficiencies and reduce costs. Our extensive public sector expertise helps Local Authorities to make better, more informed decisions.

With true domain expertise and reach, backstopped by Callcredit’s data matching excellence and resources, we provide our clients with tailored, transformative solutions to prevent fraud and error, increase public sector revenues and, ultimately, help our communities succeed. Our solutions are specifically designed to meet the specialist needs of the Public Sector, and to deliver real results.

We listen, we engage, we adapt to your needs and deploy consultants to help you get the most out of our solutions. Adopting this people-focused approach means we are able to ensure sustainable financial savings by transferring the necessary skills and experience. It is this business knowledge which enables us to respond quickly to demands and help our customers deliver vital cost savings and increases in income, while protecting services during this difficult austerity period.

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Central Government

Now more than ever Central Government departments and agencies are being asked to respond to a radical change agenda.

Introducing self-service to validate individuals' entitlements whilst preventing fraud and error and ultimately making public service delivery as efficient as possible is a key part of this agenda.

We are experts in consumer information and insight and we believe that the old distinctions between the public and private sectors are no longer relevant. Consumers operate in one economy and it's incumbent on public and private sector clients to make the most of all available consumer information and insight. That's why we work in strong partnership with all of our Public Sector clients to deliver you a comprehensive return on investment.

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Housing

We are no longer just a data provider, by combining our extensive Public sector experience with technology leadership, we now have the unique knowledge and insight to help our clients make better, more responsible decisions – and make a real difference to public services. 

  1. We are a business that is staffed by people who have worked for and in both local and central government departments – we really do know what you are going through in these very challenging times!
  2. The combined business provides true innovation and value and has a much sharper focus on helping the Public sector with its challenges.
  3. Coactiva’s cloud-based performance management software and risk based tools add expertise, depth and a further dimension to the range of solutions we are able to offer new and existing clients.

The Public sector will always be an industry that is evolving and subject to significant change and as a result we and our clients need to be one step ahead of the game and be prepared for all scenarios that may arise. The acquisition will provide our clients with the smart technology Coactiva holds which will enhance our capabilities further and fundamentally will make generating cash for local & central government even more effective.

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Contact Us

Address:
One Park Lane 
Leeds 
West Yorkshire 
LS3 1EP

Tel: +44 (0) 113 388 4300

Email: info@callcreditmarketing.com

Web: http://www.callcredit.co.uk/

Meet the Sales Team
  • James Hilton James Hilton
    Sales Director
    Tel: +44 (0)207 868 4726
    Email me
  •  

  • Marcus Hayes Marcus Hayes
    Sales Manager
    Tel: +44 (0) 113 826 6210
    Email me
  •  

Client News

Angus Council signs up to RBV Claims 
May 2014

Local authority expert Coactiva, part of the Callcredit Information Group, is working with Angus Council to help accurately detect fraud and error in benefit claims. The Council is now live with RBV Claims which will enable it to have a faster verification process for all new benefit applications.
 
Lambeth Council adds new product
May 2014

Lambeth Council has signed a new deal with  Local authority expert Coactiva, part of the Callcredit Information Group,  for RBV New Claims and Changes in Circumstances which will help to detect fraud and error in benefit claims and on-going interventions. 
  
Edinburgh Council partners with Coactiva to receive Risk Based Verification (RBV)
May 2014

Coactiva, part of the Callcredit Information Group, is pleased to announce Edinburgh Council has gone live with its RBV solution to successfully improve fraud and error detection at the gateway. Edinburgh Council will use the solution to rate the risk of an individual for all claims, based on the likelihood of it being fraudulent or erroneous.

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