ASC Matters newsletter

Thursday 03 Jul 2014 @ 15:15
National Ombudsmen

The latest edition of our Adult Social Care newsletter, ASC Matters is now available.

The bulletin, which is aimed at social care professionals, offers an insight into the work the LGO undertakes in this area and includes a number of interesting case studies.

This month’s edition includes information and case studies relating to Adverse Findings notices for private healthcare providers and a guide for practitioners on what we expect to see when investigating complaints about transition from self funding to local authority funding of care

Issued three times a year, the newsletter can be sent straight to recipients’ email inboxes if they sign up.

Share this article

Latest News from
National Ombudsmen

Draft Public Service Ombudsman Bill laid in Parliament

05/12/2016 12:37:21

A new complaints body will provide the public with greater confidence that their voices have been heard.

Woman had her breast implants unnecessarily removed after being wrongly told they had ruptured

29/04/2024 11:15:00

A woman had unnecessary surgery to remove her breast implants after doctors wrongly told her that one had ruptured, according to an investigation by England’s NHS Ombudsman.

Suffolk to apologise to family for failing to educate girl for 18 months

26/04/2024 14:10:00

Suffolk County Council has not done enough to provide an education to a young girl with special educational needs, the Local Government and Social Care Ombudsman has found.

Staffs home refuses to refund care costs following Ombudsman investigation

11/04/2024 15:20:00

A Staffordshire care provider has refused to refund a man’s estate after the Local Government and Social Care Ombudsman found it put too restrictive care in place for the last nine months of his life.

Essex to review alternative educational provision following Ombudsman investigation

04/04/2024 16:10:00

Essex County Council has agreed to review why previously agreed changes to its alternative education provision, for children who are unable to attend school, have not improved the service for all children who need help.

Bromsgrove care provider fails to show how it has complied with Ombudsman recommendations

21/03/2024 14:25:00

A Bromsgrove care home cannot show it has complied with recommendations from the Local Government and Social Care Ombudsman – forcing the Ombudsman to publish a rare critical notice.

British attitudes need to change on talking about death to support end of life discussions

18/03/2024 14:15:00

A change in how British people and health professionals talk about death is needed to avoid delays in crucial conversations about end-of-life care, resulting in traumatic consequences for patients and their families, England’s Health Ombudsman has warned. 

Man left street homeless after council failed to recognise domestic abuse

15/03/2024 11:05:00

Royal Borough of Kensington and Chelsea did not recognise the abuse a homeless man said he suffered because it did not consider the alleged perpetrator a ‘relative’.

PHSO responds to PACAC's 2022-23 report

04/03/2024 14:15:00

The Public Administration and Constitutional Affairs Committee has today published its report following our 2022-23 scrutiny session.

WIREDGOV