Care Quality Commission
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CQC inspectors publish reports on 33 adult social care services in the Central region

In the past week the Care Quality Commission has published a further 33 reports on the quality of care provided by adult social care services across the Central region.

Following recent inspections, 20 of these care homes and homecare agencies have been rated as Good and 13 have been rated Requires Improvement.

Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Sue Howard, Interim Deputy Chief Inspector for Adult Social Care in the Central region, said:

"People are entitled to services which provide safe, effective, compassionate and high quality care. If that is what we find on inspection - we give the service a rating of Good, or Outstanding.

"Where we find that services are not good enough, we will give a rating of Requires Improvement or Inadequate. If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that the required improvements have been made.

"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service."

Full reports on all 33 inspections are available on this website.

Adult Social Care services by local authority area and rating:

Good

  • Danecroft, Bedford
  • Kimbolton, Bedford
  • Carewatch (North Birmingham), Birmingham
  • Primrose Croft Care Centre, Cambridgeshire
  • West Drive, Central Bedfordshire
  • Safeharbour (254 Hagley Road), Dudley
  • Direct Personnel Agency Limited, Lincolnshire
  • Westminster Homecare Limited (Norwich), Norfolk
  • Dale House Care Centre, Northamptonshire
  • McLaren House, Sandwell
  • Hammerwich Hall Residential and Nursing Home, Staffordshire
  • Kind Hearts Care & Support, Staffordshire
  • Ladydale Care Home, Staffordshire
  • The Hermitage Charity Care Trust, Staffordshire
  • The Lodge, Staffordshire
  • Jasmine, Stoke-on-Trent
  • Mimosa, Stoke-on-Trent
  • Shamu, Stoke-on-Trent
  • Park House, Suffolk
  • Grosvenor House Care Home, Worcestershire

Requires improvement

  • Hill House, Cambridgeshire
  • Premier Court Residential and Nursing Home, Hertfordshire
  • St Catherines Nursing Home, Hertfordshire
  • Westbrook House, Hertfordshire
  • Thorndale, Northamptonshire
  • Park View Nursing Home, Nottingham
  • St Augustines Court Care Home, Nottingham
  • Brookside House Care Home, Nottinghamshire
  • Legrand Nursing Home Limited, Shropshire
  • Abbey Court Nursing Home - Cannock, Staffordshire
  • Fauld House Nursing Home, Staffordshire
  • Wedgwood Unit, Stoke-on-Trent
  • Woodcote Hall, Telford and Wrekin

For further information please contact Regional Engagement Officer, Helen Gildersleeve on 0191 2333379. Or call the CQC press office on 020 7448 9401 during office hours or out of hours on 07789 876508. For general enquiries, call 03000 61 61 61.

Notes to editors

In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit 'Making the 'Mum test' real'.

Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. See further information on the upcoming requirement for providers to prominently display their CQC ratings.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.

Channel website: http://www.cqc.org.uk/

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