Care Quality Commission
|Printable version||E-mail this to a friend|
Dame Eileen Sills sets out her priorities for her first months as National Guardian
Ahead of publishing the consultation response into the functions of the office of the National Guardian, Dame Eileen Sills has set out the principles and priorities that will guide her first months in post.
Dame Eileen, who is also Chief Nurse at Guys and St Thomas’ NHS Foundation Trust, was appointed as National Guardian earlier this month.
As the National Guardian for the freedom to speak up, Dame Eileen will help to lead a cultural change, initially within NHS trusts and NHS foundation trusts, so that healthcare staff always feel confident and supported to raise concerns about patient care.
The need for an independent National Guardian for the NHS was highlighted in Sir Robert Francis’s ‘Freedom to Speak Up’ review in February 2015, which found that patients could be put at risk of harm because vital information about mistakes and concerns was not being raised by NHS staff routinely. The review found that reporting systems were either insufficient or not used because healthcare professionals did not feel able to speak up. The creation of the National Guardian was one of the key recommendations from this review; an arrangement which the Secretary of State for Health confirmed last July.
The set of principles will be revised as the office of the National Guardian develops over the coming months and ahead of it becoming functional from 1 April 2016.
Dame Eileen Sills, the National Guardian for the freedom to speak up in the NHS said: “As the National Guardian, I am determined that this role will provide independent national leadership to influence the creation of the right environment for all NHS staff to speak up safely.
“As we begin the process of setting up the office, I think it’s important that I set my working priorities - until the publication of the results of the consultation in March - and my expectations for the first year of the role of Guardian.”
Purpose of the role
As National Guardian I will:
- Establish and support a strong network of local freedom to speak up guardians.
- Highlight NHS providers that are successful in creating the right environment for staff to speak up safely and share this best practice across the NHS.
- Independently review cases where NHS providers may have failed to follow good practice, working with statutory bodies to take action where needed. I will publish my findings and follow up on my recommendations.
My year one expectations
- I will have established the ways of working for the Office of the National Guardian and how we can work effectively with our stakeholders whilst maintaining independence.
- I will have created a network of local freedom to speak up guardians.
- I will have made it clearer to staff working in NHS provider organisations how they can speak up safely.
- I will have started to work towards developing a set of common standards for handling staff concerns and to showcase examples of good practice.
- I will have begun to influence good practice through the Local Guardians and through effective communication across the NHS.
The National Guardian will publish the responses to the consultation in March.
As the National Guardian, Dame Eileen will be completely independent, highly visible, and will speak freely and honestly about where changes are needed among NHS trusts and foundation trusts. While she will work in partnership with CQC, NHS England and NHS Improvement to reinforce good practice, she will also take an independent stand to report on any matters of concern affecting these bodies where required.
If you work within the NHS and would like to know how to raise any concerns you have about care to CQC, please visit: http://www.cqc.org.uk/content/report-concern-if-you-are-member-staff.
Latest News from
Care Quality Commission
CQC publishes independent review into data security breach23/09/2016 13:10:00
On 28 July 2016 CQC publicly reported a data security breach involving the loss of Disclosure and Barring Service (DBS) certificates from CQC premises in Newcastle.
Shropshire care home and manager fined in prosecution brought by the Care Quality Commission22/09/2016 11:10:00
A Shrewsbury care home owner and its former manager have been fined over £50,000 in a prosecution brought by us after admitting they failed to provide safe care.
CQC launches an updated code of practice on confidential personal information16/09/2016 15:05:00
The CQC have updated the code of practice that their staff will follow to obtain, handle, use and disclose confidential personal information.
My diabetes, my care: diabetes care review launched07/09/2016 10:10:00
Yesterday CQC launched their review exploring the quality of care for people with diabetes in England.
Outstanding: First top ratings for NHS mental health trusts02/09/2016 11:10:00
Northumberland, Tyne and Wear NHS Foundation Trust and East London NHS Foundation Trust have become the first two NHS mental health trusts in England to be awarded overall ratings of outstanding, as detailed in inspection reports published yesterday (Thursday 1 September).