SOCITM (Society of Information Technology Management)
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Integrating third party software still a major problem for web teams

Integrating third party software to enable people to do things they want to do on council websites, like renew library books or pay a parking fines, is continuing to cause problems with usability.

In response to this and to share ways of improving things, Socitm has developed a new, dedicated one-day event that will run for the first time in London on 27 November.

Use of third party software: addressing a major problem for council web teams tackles an issue at the heart of the current discussions among local government IT and digital professionals about the benefits of sharing commissioning and development of software to create better customer experiences online, at lower cost to the taxpayer. 

The event will feature contributions from two suppliers, IDOX and Capita, that have engaged with Socitm’s Better connected team in response to evidence of widespread problems arising from Socitm’s annual survey of council websites.

Programme and booking details

Channel website: https://www.socitm.net/

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