Land Registry
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Issues with Variable Direct Debit notifications
Some business customers are not currently receiving email notifications about intended Direct Debit collections.
Since Friday 13 May, some email notifications about intended Direct Debit collections have not been delivered to customers.
We are investigating this technical issue and working to fix this as quickly as possible.
The Direct Debit payment collection process has not been affected.
Customers who use our portal can view their collection details in the portal ‘Administrative Services’ (provided they are a Responsible Person or Financial Administrator).
For customers who do not use our portal, we will send details about collections, as soon as possible.
We apologise for any inconvenience caused.
If you have any queries or concerns, please contact us on 0300 006 0411 or email customersupport@landregistry.gov.uk
