techUK
 Printable version
|
Latest findings on consumer attitudes to smart meters
Smart Energy GB recently published the latest findings on consumer attitudes to smart meters.
Latest findings on consumer attitudes to smart meters show that consumers continue to demonstrate high levels of satisfaction, and are enjoying greater control over their energy bills. With 8 out of 10 customers happy to recommend having a smart meter installed.
Smart Energy GB, which is in charge of communicating details of the smart meter rollout to the public, revealed that 85% of those with smart meters say they have a better understanding of what they are spending on energy and 81% think their energy bill is accurate, as opposed to 64% who don’t have smart meters.
The data also shows that the smart meters are impacting energy use with 80% of smart meter customers reported to taken at least one step to reduce how much energy they use.
The majority (59%) of consumers think that seeing how much energy they are using in monetary terms is the most attractive benefit of smart meters, above accurate bills (43%) and switching (12%). With 52% of people with smart meters saying their new meter is helping them save money
The results come from Smart Energy GB's third Smart Energy Outlook, the largest independent barometer of national public opinion on energy and smart meters. The research surveys more than 10,000 people around the country.
Click here for a full version of the report.
