Consumer Council for Water
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September 21st Customer Complaints Report Roundup

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More customers complain about water companies in north of England

The Consumer Council for Water has voiced concerns over an increase in complaints made by customers against water companies across the North of England. Today’s (September 21) report by the consumer watchdog, CCWater, reveals that the region’s four main water … Continued

Water company faces closer scrutiny after rise in complaints

The Consumer Council for Water (CCWater) has called on Bournemouth Water to improve its service after the company reported a sharp rise in complaints from customers. Today’s (September 21) report by the consumer watchdog, CCWater, reveals that Bournemouth Water saw … Continued

Region’s water companies lead the way in reducing customer complaints

THE Consumer Council for Water (CCWater) has applauded the efforts of Severn Trent Water and South Staffordshire Water for substantially reducing the number of complaints they received from customers. Today’s (September 21) report by the consumer watchdog reveals that the … Continued

Water companies face closer scrutiny after rise in complaints

The Consumer Council for Water (CCWater) has called on Southern Water and Affinity Water to improve their service after both companies reported a rise in complaints from customers. Today’s (September 21) report by the consumer watchdog, CCWater, reveals that Southern … Continued

Customer complaints made to Wales’ largest water company more than double

WALES’ largest water company has been told to improve its performance by the Consumer Council for Water (CCWater) after complaints from its customers more than doubled in the space of a year. Problems caused by more rigorous debt collection, a … Continued

Poorer performers warned after ten water companies report rise in complaints

The Consumer Council for Water (CCWater) has warned poorer performing water companies to improve their service after it emerged almost half the industry saw a rise in customer complaints last year. Today’s (September 21) report by the consumer watchdog reveals …Continued

 

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