Higher Education Funding Council England (HEFCE)
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Student satisfaction remains high across universities, colleges and alternative providers in the UK

Questions 2015 NSS 2016 NSS
  *Satisfied Satisfied
1-4 The teaching on my course 87% 87%
5-9 Assessment and feedback 73% 74%
10-12 Academic support 82% 82%
13-15 Organisation and management 79% 79%
16-18 Learning resources 85% 86%
19-21 Personal development 83% 82%
22 Overall satisfaction 86% 86%

* The percentage satisfied is calculated by combining the ‘strongly agree’ and ‘mostly agree’ responses. 


  1. The NSS covers nearly all final-year undergraduates studying for higher education qualifications at higher education institutions (HEIs), further education colleges (FECs) and alternative providers in England and Wales, and HEIs in Northern Ireland and Scotland. The survey is funded by the four UK higher education funding bodies (the Higher Education Funding Council for England, the Scottish Funding Council, the Higher Education Funding Council for Wales and the Department for the Economy, Northern Ireland), the National College of Teaching and Leadership and Health Education England. HEIs in Scotland, Wales and participating alternative providers fund their own participation in the survey. The threshold for publication at each institution is that at least 10 students must have responded, and that these should represent at least half the students eligible to participate.
  2. The Unistats website will be updated with the 2016 NSS results in September. Unistats is the official site to search for and compare data and information on university and college courses from across the UK. The site draws together comparable information on those areas that students have identified as important in making decisions about what and where to study.  The data are provided by the Higher Education Statistics Agency, the Skills Funding Agency, the Welsh Government, universities and colleges and Ipsos MORI (National Student Survey).
  3. ‘Review of information about learning and teaching, and the student experience: Summary of responses to consultation on changes to the National Student Survey, Unistats and information provided by institutions’ is available on the HEFCE website: http://www.hefce.ac.uk/pubs/year/2016/201615/

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