Transport for London
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Visually impaired Londoners trial new travel app
An innovative smartphone app that helps blind and partially sighted people navigate the city independently is being trialled at Pimlico station.
The 'Wayfindr' system uses Bluetooth beacons to transmit a signal to mobile phones. The app is then able to locate the user and give audible directions to guide them through the station.
Sixteen of the beacons have been installed at Pimlico station where a number of young, visually impaired Londoners are now testing the app during a month-long trial.
London Underground's Director of Customer strategy Mark Evers said: 'We are delighted to be able to support this trial, which has developed directly from the desire of visually impaired people to get around on their own.
'While we have staff at all Tube stations to help people whenever they need it, we're always keen to see how technology and innovation can help open up and make our networks more accessible.'
The app has been developed by the Royal London Society for Blind People's Youth Forum and ustwo, a studio that builds digital products and services.
The aim is for Wayfindr to standardise all audio signage across our network, making it easier for blind and partially sighted people to use public transport.
Did you know?
London Underground and London Overground provide a 'turn-up-and-go' assistance service so people who need to be guided through stations don't have to book in advance.
This year, Tube staff will be moving from behind ticket windows to ticket halls, gate lines and platforms, where they can offer more help to customers where it is needed most.
Visit tfl.gov.uk/accessibility for useful guides and maps tfl.gov.uk/accessibility
