WIREDGOV

Companies yesterday announced that average bills across England and Wales are set to fall by an average of 2% this year. This follows Ofwat’s December announcement that average bills are set to decrease, before adjustments for inflation, between 2015 and 2020.

Commenting on the announcement, Cathryn Ross, Ofwat Chief Executive, said:

“Recent years have seen households struggle, with the rising cost of living stretching many budgets to the limit. These bill reductions will help. And although customers will be paying less, they will be getting more. From cleaner beaches to fewer supply interruptions, companies will really need to stretch themselves to further improve service. Companies have a tough job ahead. They will only build trust and confidence with their customers if they deliver on their promises.”

Notes to editors

1. Water UK yesterday announced details of bill changes across England and Wales for 2015-16. This announcement can be found on www.water.org.uk
2. Ofwat sets limits on charges for water and wastewater services every five years. Ofwat’s final determinations for the period 2015 to 2020 were published in December
3. It is for companies to decide each year the level at which they will set charges for customers, making sure they do not exceed the overall revenue that Ofwat has allowed them in its final determinations. These are the first charges companies will set consistent with these final determination and will come into effect on 1 April 2015.
4. Media enquiries to Ofwat Press Office on:
   Benedict Fisher 0121 644 7642 / benedict.fisher@ofwat.gsi.gov.uk