Citizens Advice has responded to SSE announcing that it will raise the price of its annual dual fuel standard variable tariff by 6.9%, with electricity bills rising by 14.9%, from April.
Gillian Guy, Chief Executive of Citizens Advice, said:
“Energy firms have been lining up to increase their loyal customers’ bills.
“SSE is the latest supplier to announce that it will ramp up electricity prices for its customers who are not on a fixed deal. A large majority of SSE customers are on the more expensive standard variable tariff, with most of them set to be paying even more with this latest price rise.
“Setting up a fund to support vulnerable customers is a welcome step to help some of those who can least afford bills going up. But people need more certainty that their energy firms will not continue to exploit their loyalty.
“The government could take an important first step to remove the penalty people pay for their loyalty by extending the prepayment meter price cap to standard variable tariff customers who are eligible for the Warm Homes Discount."
Notes to editors