EMA IT systems unavailable from 28 October to 1 November 2016

7 Oct 2016 11:49 AM

EMA website and online applications will be temporarily unavailable.

All European Medicines Agency (EMA) information technology (IT) systems will be temporarily unavailable from 18:00 on Friday 28 October to 6:00 on Tuesday 1 November 2016 (UK time), due to an essential exercise to test the Agency’s IT recovery processes in case of a major event.

During this period, it will not be possible to access the EMA public website or any other EMA-hosted website or online application, including the IT systems used to send and receive applications for EMA regulatory procedures. Normal service will resume on 1 November.

Emails sent to EMA email addresses during this period will be queued and delivered to the recipients on 1 November.

The EMA product emergency hotline and phone number for notifying EMA of suspected quality defects or product recalls will operate as usual during this period. A holding page will display the details of these emergency contact numbers while the EMA public website is unavailable.

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