Improving Welsh language provision on the UK government website
4 Jul 2014 04:23 PM
Secretary of State for
Wales David Jones MP: "The Welsh language plays a crucial role in the
identity and culture of Wales."
The Secretary of State for Wales
has welcomed a commitment by theGovernment
Digital Service (GDS) to improve the experience of Welsh speakers when
using the UK government’s website.
It follows a tour of the GDS by
David Jones MP where he saw how the service was leading the digital
transformation of government to create modern, efficient, digital-by-default
public services that are fit for the 21st century.
The visit also included a
presentation on the recently launched Carer’s Allowance
service which allows Welsh speaking carers to apply for their
carer’s allowance online in Welsh.
Mr Jones said:
I am delighted to have seen the
fantastic and cutting-edge work which the Government Digital Service is doing
in designing online services that represent world class public service delivery
while making substantial savings for taxpayers.
The UK government is committed
to providing high-quality online Welsh language services and as a Welsh speaker
I fully understand the crucial and important role the language plays in our
identity and culture.
I look forward to working with
GDS to do all we can to support the use of the Welsh language on the UK
government’s website.
Mike Bracken, Executive Director
of GDS, said:
We built GOV.UK to meet the needs of all users and that’s why
I’m pleased we’re supporting Welsh speakers in accessing government
information and services.
We’re working closely with
the Wales Office to ensure that the Welsh language content on GOV.UK is
underpinned by high quality user research that provides a simpler, clearer and
faster service for users.
Current Welsh language
provision:
-
All government organisations can
publish versions of their news, reports and other publications both in English
and in Welsh, with users able to toggle between the two versions on the GOV.UK
site.
-
Welsh-language versions of some
of the most popular pages on GOV.UK – covering, for example, the
government job search, benefits adviser and car tax applications, have all been
developed.
-
A Welsh language hub links to all Welsh language services on
the GOV.UK site.
-
The Wales Office is the lead
department on Welsh language issues within Whitehall. An official from the
Office of the Welsh Language Commissioner was seconded to the Wales Office last
year as part of our ongoing commitment to improving Welsh language provision
across government.
Further information on the
GDS:
-
The GDS was established in
response to Martha Lane Fox’s report,‘Directgov 2010 and
beyond: revolution not evolution’, and is responsible for ensuring
the government offers world-class digital products that meet people’s
needs and offer better value for taxpayers’ money.
-
Replacing Directgov and Business
Link websites with GOV.UK is saving taxpayers up to £50 million a
year.
-
There will be £1.7 billion
potential savings every year by making all government services digital by
default for the government and users.
-
GOV.UK receives over 50 million
visits every month (35% of them from mobile and tablet devices). Overall, there
have been 801 million visits since launch in October 2012 and 2.3 billion page
views.