Publication of 2015/16 Annual Report and Accounts

15 Mar 2017 01:37 PM

We have now published our annual report and accounts 2015-16.

The report describes our work over the 2015/16 financial year, including the investigations we carried out, the appeals we handled, and our work to increase public confidence in the complaints system. It also outlines what we have been doing over the past year to review and implement changes to the way we work.

We will publish a Welsh version of the report shortly.