Annual Reports

HC: For the second year running, every NHS trust in England has issued a public declaration on performance in meeting the government’s core standards.  They have made the information available as part of the Healthcare Commission’s annual health check of English NHS trusts which replaced the system of star ratings.

Patients and the public can see what local trusts say about whether they measure up against 24 standards (with 44 parts) in areas like safety, clinical effectiveness and patient focus.
 
The declarations included:
Press release ~ Trust declarations on core standards 2006/2007 (.xls) ~ Briefing note: NHS trust declarations on standards for 2006/2007 ~ Performance against core standards 2006/2007 ~ The Health Act (2006): Hygiene Code of Practice ~ Reducing health care associated infections (HCAIs): Full Regulatory Impact Assessment ~ Health Protection Agency figures ~ DH – Clean Hospitals ~ Healthcare associated infection ~ Standards for Better Health
 
MoJ: The Legal Services Ombudsman for England and Wales has said in her Annual Report that the Government's aims in the Legal Services Bill are laudable. However she has voiced concerns about the detail & implementation of the Bill, which is currently going through Parliament. Ms Manzoor says the reforms must deliver what was intended for the consumer and the profession. 
 
Ms Manzoor reports that this year she was not satisfied with 32% of the cases reviewed by her, where consumers had complained about the service received from the Law Society. Overall the Ombudsman found that the Law Society's performance to be well shortof where a modern, customer focussed organisation should be.
Press release ~ OLSO - Annual Report 2006/2007 ~ Legal Services Ombudsman ~ Legal Services Bill ~ Legal Reform website ~ Legal Services Complaints Commissioner ~ Law Society ~ White Paper, The Future of Legal Services - Putting Consumers First
 
FSA: The Financial Services Authority (FSA) has published its Annual Report for the year 2006/07. The FSA's enforcement division closed 219 investigations during the year.  Of these, 110 concluded with the use of powers (such as prohibition, financial penalties and variations of permissions) and 109 without the use of powers. Private warnings were issued in 10 of these 109 cases.
Press release ~ Annual Report
 
CEL: By 31 March 2007, less than four years after its launch, the Centre for Excellence in Leadership (CEL) had recruited nearly 26,000 individual participants and worked with 91% of the organisations in the further education sector.
 
CEL’s annual review also shows that 12,000 participants were recruited during the financial year to 31 March 2007, exceeding the target by 46% and that customer satisfaction had improved again, with 96% of participants rating CEL’s programmes, courses or events as good or very good.
Press release ~ CEL’s annual review 2006-07 ~ Centre for Excellence in Leadership (CEL)
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