Annual Reports
Ofsted: Mathematics: made to measure, an Ofsted report launched last week, emphasises the importance for every pupil to have the best possible mathematics education.
NAO: The National Audit Office has issued a report examining whether the NHS in England is providing recommended standards of care to people with diabetes. The report finds that, despite some improvements since 2006-07, there is ‘poor performance against expected levels of care, low achievement of treatment standards and high numbers of avoidable deaths, and concludes that diabetes services in England are not delivering value for money’.
Press release & links ~ DUK: Framework still not become a reality after 11 years! (click on Newsletter Archive and then link to ‘Published 21/05/2012’)
Monitor: Monitor has announced it is increasing regulatory scrutiny at The Royal National Hospital for Rheumatic Diseases NHS Foundation Trust due to its worsening financial position. The decision is based on the Trust's inability to comply with several conditions of its authorisation as a foundation trust.
Socitm: Socitm Insight has published its annual briefing with information from 2011 about customer enquiries to councils’ main access channels (i.e. phone, web & face to face). The latest Customer Access Improvement Service briefing provides headline data from 140 councils that use Socitm Insight's Website take-up service.
This provides a range of information about usage of their websites: top services, visit volumes, visit failures, customer satisfaction, local resident take-up, visitor profiles and a host of other important management information. Councils using the service can use the data to track their own performance, benchmark with other councils, drive improvement in the online experience and - increasingly important, to develop channel shift programmes and measure resulting changes. Next Website take-up seminar event on Friday 15 June.
CO: The costs of running the central government property estate have been cut by £278m in the financial year 2010/11, Minister for the Cabinet Office Francis Maude announced recently.
