Guidance Notes and Best Practice Guides
Ofcom: The time it takes consumers to transfer their mobile number to a new provider is to be halved, Ofcom confirmed recently. From 11 April 2011 customers will be able to transfer their existing number to a new provider in just 1 working dayrather than the current 2 days. In 1999 it used to take consumers up to 25 days to switch their number to a new provider via a fax-based system.
If a customer wants to switch provider but keep their phone number, they have to contact their original provider – usually by phone – to request a Porting Authorisation Code (PAC) which they then give to their new mobile provider. The new regulations mean that from next April PACs will have to be issued either immediately over the phone or within a maximum of two hours by text message.
SE: Four sports have come together with Sport England and the Football Foundation to agree a new strategic approach to selecting artificial grass pitches. New guidance drawn up by the sports bodies will ensure the right surfaces are installed in the right places, delivering maximum value for investment in pitches.
The last decade has seen an explosion in the number and type of artificial pitches. But, with some surfaces only suitable for certain sports, some of these pitches did not have the most appropriate surface to meet the needs of local sporting communities. The national governing bodies of hockey, football, rugby union and rugby league have all committed to using the new guidance for selecting the most appropriate artificial grass pitch.
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