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Guidance Notes and Best Practice Guides
OFT: Following the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and the Business Protection from Misleading Marketing Regulations 2008 (BPRs) guidance was produced last year for property sales businesses and the OFT has now developed 2 short consumer advice sheets:
* one for homebuyers
* and a separate one for home sellers
Monitor: Monitor has signalled a new approach to regulation of the healthcare sector with the publication of its standard licence conditions. The licence, which will be issued to foundation trusts and will be effective from 1 April 2013, is a tool Monitor will use to regulate foundation trusts and other NHS-funded providers under the Health & Social Care Act 2012.
The licence conditions will help Monitor:
* set prices for NHS care
* enable integrated care
* prevent anti-competitive behaviour which is against the interests of patients
* help commissioners ensure patients have access to NHS services when providers run into severe difficulties
CIPD: As an increasing number of employers are turning to mediation to resolve workplace issues, the Chartered Institute of Personnel and Development and Acas have come together to produce updated information for those considering using it within their organisations.
Mediation: An approach to resolving workplace issues, was launched to coincide with a recent Economics & Social Research Council seminar at Swansea University on managing individual workplace conflict.
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