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Why Change Programmes in Public Services Fail – A Step by Step Guide for Organisations

Cetas-Kinetic

Public services are seeing a range of change programmes coming into force, however it seems that many miss some of the fundamental elements needed to ensure that change is collaborative, measured and structured.

With redundancy programmes widespread, departments are having to initiate positive change programmes to ensure that with decreasing budgets and staff, they still maintain and exceed the required high level of service quality to all its stakeholders.

Recent reports expect that some £3.4 billion will be spent on change management programmes over the coming year. Although this figure includes both private and public organisations, the core messages are important for all public sector organisations to take to heart.

This latest white paper provides a step by step guide to navigating the change process, enabling you to examine your organisation, designing the process that is best for you.

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