WIREDGOV

Three quarters of staff working in further education (FE) say jargon is common in the external communications they receive, according to new research by the Learning and Skills Network (LSN).

Policy-speak, acronyms and jargon are so prevalent in communications sent by government departments and agencies that further education staff often find them hard to understand or are put off reading them altogether.

Eighty three per cent of FE staff surveyed said jargon has put them off reading important external information. Only five per cent find the information they receive is usually clear and easy to read.

The findings come from LSN survey research investigating how government departments and agencies communicate with the further education and training sector. 

As well as highlighting the use of jargon, the research also provides useful guidance to all those in government departments and agencies who communicate with the sector.  It explores
- sector staff views on how they prefer to receive communication
- issues of ‘information overload’
- what people think the sector they work in is called
- sector views on the tone of voice used in the communications they receive

Please click on the link to download a free copy of  It's a communication jungle out there  by Jaime Greenup.