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In Spring 2010, HMIC carried out a review of anti-social behaviour (ASB) in England and Wales.

This included an Ipsos MORI survey in which ASB victims were asked about their experiences and what happened when they called the police. 

HMIC also inspected the quality of the processes that forces use to tackle and respond to the problem.

Working with the Universities Police Science Institute at Cardiff University, they then used these results to identify how the police can best tackle ASB.

What works?

Forces have the best chance of providing victims with a good service if they do three key things:

• Brief all relevant officers and staff (including neighbourhood policing teams, officers who respond to emergencies and CID officers) regularly and thoroughly about local ASB issues;
• Regularly gather and analyse data and information about ASB places, offenders and victims in their area, and use this information to allocate resources to tackle the problems; and
• Provide their neighbourhood policing teams with the right tools and resources to tackle ASB, and then monitor the plans the teams put in place to resolve local ASB issues.

The results are available to download below, together with reports on how each force is performing in relation to the above three key things. 

Re-thinking the policing of anti-social behaviour (Cardiff University)

The results of the victim survey (Ipsos MORI)

The inspection findings

Force reports (click the link and scroll down)