Food Standards Agency
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Frozen Value withdraws additional ice cream products
Frozen Value is withdrawing various ice cream products as they contain nuts, peanuts or sulphites that aren’t listed on the label. This is in addition to the previous withdrawal of Picard Chocolate and Pistachio Cones. If you’re allergic to nuts, sulphites or peanuts, do not eat these products. The Agency has issued an Allergy Alert.
Product identification
All date codes of the following products are being withdrawn:
- Hawai Gourmand Vanilla Chocolate Cone, pack of 8 cones (960ml)
- Hawai Gourmand Vanilla cone with sugared hazelnuts, pack of 8 cones (960ml) and pack of 6 cones (720ml)
- Hawai Gourmand 4 Vanilla Chocolate and 4 Chocolate Pistachio, pack of 8 cones (960ml)
- Super Duo Chocolate tub white and milk chocolate dairy ice cream, plastic tub (875ml)
- Albert Heijn Walnut ice cream tub, plastic tub (875ml)
The company has withdrawn all affected stock and recalled it from customers with an allergy to or intolerance of peanuts, nuts or sulphites. If you've bought any of the products do not eat them. You can return them to the store for a full refund.
The company will be contacting the relevant allergy support organisations, which will explain to their members why the products have been withdrawn.
No other Frozen Value products are known to be affected.
About allergy alerts
Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.
In such situations the Agency will issue an Allergy Alert. It is also possible to subscribe to an email alert system to receive automatic messages whenever Allergy Alerts are issued. Click on 'Get alerts' in the box at the bottom of this page to find more details.
You can get details of all the latest allergy alerts as soon as they're issued by getting the details sent as a SMS text message direct to your mobile phone.
To sign up to this free service, simply send the text message 'START ALLERGY' to the number 62372. To unsubscribe, just text 'STOP ALLERGY' to the same number.
You can also subscribe to our Really Simple Syndication (RSS) feed for food and allergy alerts. RSS is a format for distributing news content and is a simple way to keep up to date with the latest news on a website. When we publish via RSS, you can automatically get the updated content via a 'news aggregator' or 'news reader'. Our RSS feed will contain a brief summary and link back to our web content. Click on ‘What is RSS’ on the left of this page for more details.
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