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The Financial Services Authority (FSA) has today announced steps to improve the quality and consistency of auditors’ reports on client assets.

As part of its more intensive approach to supervision and enhanced focus on client assets, the FSA has reviewed the quality and consistency of auditors’ reports submitted in this regard. A number of serious failings were identified – these were not localised to one or a limited number of auditors, but indicate a general deficiency by auditors in applying the FSA requirements on client assets, and a need to take steps to improve the quality of auditors’ reports.

The review identified the following material failings and weaknesses in a number of reports:

• auditors providing ‘clean’ reports, despite the firm having committed significant breaches of the client asset rules;
• auditors’ reports covering the wrong chapters of the Client Assets Sourcebook (CASS);
• failure to provide the report on client assets because the auditor was not aware of, or did not understand, the reporting requirements;
• auditors failing to provide adequate detail on the issues and exceptions identified in their report;
• auditors submitting their reports several months late (in some instances, they were submitted years after the period they relate to); and
• some auditors’ reports had ‘simple errors’, such as the auditor not signing or dating the report, quoting the wrong FSA firm reference number, or referring to another firm within the body of the report.

The consultation paper (CP) sets out ten proposals that aim to drive improvements in the quality and consistency of auditors’ reports on client assets. The proposals will be applicable to firms and their external auditors. In summary, these proposals aim to:

• Confirm and clarify the standards required for the auditors’ reports on client assets in order to provide clear focus of accountability;
• Make consistent and increase the information provided in the report so that the FSA can better utilise it to undertake both firm and thematic reviews; and
• Improve firms’ governance oversight of both their auditors and their compliance with the client assets rules.

Richard Sutcliffe, FSA’s client assets sector leader, said:

"We have repeatedly emphasised the importance of firms segregating client money and assets effectively. We have also made clear our disappointment in the quality of auditors’ reports that we have reviewed. It is ultimately a firm’s responsibility to ensure that they have adequate systems in place, but they, as we, rely on their auditors to provide the necessary assurance in this regard. Auditors charge a fee for this professional service – it is important that we and firms can rely on the reports they are signing off.

"The actions we have taken recently along with the changes we are consulting on will significantly strengthen the requirements in this regard and also mean that should we fail to see improvements we will be able to take action more easily."

The consultation period closes on 31 December 2010. The FSA intends to publish a policy statement during the first quarter of 2011.

Notes for editors

1. CP10:20 Improving the auditor’s report on client assets link can be found on the FSA website.
2. The FSA regulates the financial services industry and has five objectives under the Financial Services and Markets Act 2000: maintaining market confidence; promoting public understanding of the financial system; securing the appropriate degree of protection for consumers; fighting financial crime; and contributing to the protection and enhancement of the stability of the UK financial system.