HM Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS)
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Forces have improved the service for ASB victims but it remains variable
The Police Service’s approach to dealing with ASB has improved since 2010; but there is a significant variation in victim satisfaction levels across England and Wales. More can be done to tackle the problem, and to identify those victims most at risk of harm, HMIC found in their report, ‘A Step in the Right Direction’, published recently.
In 2010, HMIC called for a new approach to how forces tackled anti-social behaviour (ASB), based on ‘what works’ and focused on the needs of the millions of ASB victims in England and Wales.
HMIC committed to reviewing progress two years on; and ‘A Step in the Right Direction’, published today, fulfils this promise. This report is the result of the largest ever survey of victims of ASB (with 9,300 respondents); listening to more than 4,400 calls about ASB, to learn more about the victim experience; and an inspection of all 43 police forces in England and Wales.
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