Highways Agency
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NEW DRIVER LOCATION SIGNS FOR LANCASHIRE AND CUMBRIA

New road signs to let drivers know where they are if they break down or want to report a problem on the motorway have been installed by the Highways Agency in parts of north Lancashire and Cumbria for the first time.

 

The programme should be completed by the autumn with signs along the rest of the M6 in Cumbria between junctions 37 and 45 north of Carlisle up to the border with Scotland.
The work has been carried out by AmeyMouchel - the Highways Agency’s main contractor for north Lancashire and Cumbria.
The large yellow-lettering-on-blue-background signs include information which helps the Highways Agency’s Traffic Officer Service and emergency services to pinpoint where people are when they call their control rooms or a recovery service.   This is important for people using mobile ‘phones which do not automatically give location information as the hard shoulder emergency roadside telephones do.
Lettering and numbering on the signs tell motorway users which motorway they are driving on, the direction they are travelling in and exactly where they are on the motorway.    The signs include:
The number of the motorway.
A letter A or B telling the Highways Agency or the emergency services which direction the driver is travelling in (or the letters J, K, L and M on slip roads)
A figure underneath the letter representing the distance in kilometres -  usually from the start of the motorway.The signs have been positioned prominently on the motorway verge near the hard shoulder and will help road users by showing them their exact position if they need to telephone emergency services, recovery or the Highways Agency's Regional Control Centre. They complement special but much smaller marker posts which appear every 100 yards along the hard shoulder and also give location information and point to the nearest emergency roadside telephone (ERT).Where possible the signs are located every 500 yards and almost 500 are being deployed in north Lancashire and Cumbria. Bob Baldwin, Highways Agency Area Performance Manager for north Lancashire and Cumbria, said, "With many people using mobile phones to call for assistance these days, rather than the motorway emergency phones, it can be difficult to find a caller's exact location. If road users can tell us what is on the sign nearest to them on the motorway, we can work out where they are on the M55 or M6 if they breakdown or need to report an incident.
"The new signs will mean the emergency services and Highways Agency Traffic Officers can respond to incidents more quickly and reduce the risk of secondary incidents, congestion and delay to other road users." And Jamie Carr, Regional Operations Manager in charge of the North West Traffic Officer Service, said, "We welcome the new location signs. We know from experience that some people don't always know which motorway they are on let alone which junctions they are near. Anything which helps Traffic Officers to more quickly locate someone in trouble will be useful in helping us to combat congestion."

Notes to editors


1.The Highways Agency is an executive agency of the Department for Transport. We manage, maintain and improve England’s motorways and major A roads on behalf of the Secretary of State

2.The public exhibition will be held at Newbury Racecourse, off Boundary Road, Newbury, Berkshire RG14 7NZ
3.Media are invited to attend the exhibition between 11am and 12pm on Friday 19 June where interviews with the Highways Agency project manager will be possible. Journalists who did not receive an operational note issued on 15 June should contact the press office on 01306 878110 for full details.

4.Real-time traffic information for England’s motorways and major A roads is available

-From our Traffic Radio service, available on DAB digital radio and the Internet at www.trafficradio.org.uk.

-To tune into the DAB service, simply press the "scan" button on your radio.

-The radio will tune into all available channels and you can select the service by scrolling through the channels until you reach "Traffic Radio".

-On the Internet at www.highways.gov.uk/traffic
-By phone from the Highways Agency 24-hour voice activated phone service on 08700 660 115. (Calls from BT landlines to 0870 numbers will cost no more than 8p per minute; mobile calls usually cost more).
-Before using a mobile, find a safe place to park. Never stop on the hard shoulder of a motorway except in an emergency. Make sure it’s safe and legal before you call.
5. For more general information about the Highways Agency and its work, visit the Highways Agency website www.highways.gov.uk, or telephone the Highways Agency Information Line on 08457 50 40 30 at any time. (Calls to 0845 numbers cost no more than 3p/min from BT residential landlines. Call charges from other landlines and mobile network may vary)
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Issued by the Highways Agency South East Press Office.
Out of hours, the Highways Agency Duty Press Officer can be contacted on 020 7081 744

Contacts

 
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