WGPlus (Archive)

A ‘handy’ way to communicate with DWP
A new system to ensure British Sign Language (BSL) users can easily access government services is now in operation at the Department for Work & Pensions.  The video relay service (VRS) allows users to make BSL interpreted video calls via their tablet, smartphone, computer or laptop.  A professional interpreter then relays the call in English to a member of DWP staff.

Crown Commercial Service:  DWP services more accessible thanks to new British Sign Language pilot

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