WGPlus (Archive)

Convenient but not necessarily appropriate/safe care

CQC inspections of some companies providing online primary care have found significant concerns about patient safety.

Well-run services can offer a convenient & effective form of treatment, but inspectors found services that were putting patients at risk of harm by selling medicines without doing enough to check they were appropriate. They have published reports from two urgent inspections recently- in both cases the providers have stopped providing services in England.

Following a review of all online services registered with us they have brought forward their inspection programme and have prioritised inspections of services they think may present a significant risk to patients.
Researched Links:

CQC:  Online healthcare services

Acute Trust Reshapes its Remote Workforce to Deliver Better Patient Care