WGPlus (Archive)

Getting there, but must learn from its mistakes

The National Audit Office has recently called for the Department for Work & Pensions to use the hard lessons it learned from implementing its recent programme of welfare reforms to improve how it manages change & anticipates risk.  The recent report finds that, despite some important & high-profile failings, the DWP has introduced a large number of other welfare reforms.  It has continued to make progress in major programmes & in overcoming the operational challenges.

The NAO concludes that, although the DWP has learnt to introduce reforms gradually, it has not always used phasing successfully.  It now needs to think about how it can use the phased approach to reduce significant operational risks.

Researched Links:

NAO:  Welfare reform – lessons learned

DWP:  Universal Credit now available at 15 more Jobcentres

CAB:  Government must ‘learn from mistakes’ of welfare reforms

Universal Credit: waiting days implementation date revised

Welfare transformation comes to families in more areas

Welfare revolution rolls out to families: Universal Credit to be in a third of Jobcentres by spring

CAB - Right support key to Universal Credit rollout success

How some future savings can be made

EU migrants to ‘Pay in’ before UK taxpayers ‘Pay out’

But are all tenants capable of ‘financial management’?

The State of Cybersecurity in 2023