A new ‘Residents Index’ database based on IBM’s Big Data Analytics that matches key information about residents in the London Borough of Camden is helping to reduce crime and save time and money. The new system will help with issues such as debt collection, illegal subletting and preventing school admissions fraud.
Camden is running its Residents Index as an “invest to save” project, meaning an investment at the outset will save money in the long run. Having a single view of the customer is enabling the London Borough of Camden Council to introduce a ‘collect once and use many times’ approach to data.
Key to Camden’s success has been the implementation of a robust data governance framework to ensure data on citizens is gathered, stored and managed appropriately across key systems in 16 locations across London.
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