WGPlus (Archive)

They want answers / ‘The Truth’

The Parliamentary and Heath Service Ombudsman is failing families, leaving them distressed and totally worn down, state the Patients Association who have seen worrying trends through their National Helpline.  The PA raise concern that the PHSO which should be a catalyst for change is failing to challenge poor practice and bring about change in the NHS.

The work of the PHSO is unaccountable and wholly ineffective according to families who have raised concerns about the system, say the PA charity.  The PA & the families are calling on the Public Administration Select Committee to address the failings of the PHSO and establish a truly independent, transparent and peoples Ombudsman.

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