In 2020 and 2021, governments accelerated digital initiatives to respond to pandemic-induced operational disruptions.
Now, they must challenge themselves to sustain and scale these initiatives.
This research highlights key actions for government CIOs to amplify digital gains and resilience.
- Governments have seen, firsthand, the power and benefits of digital technologies and the fragility of legacy technology during massive disruptive events.
- Innovation, unexpected and sometimes unwilling, not only has changed operational services, but also is continuing to introduce new requirements for those services.
- Imperatives for economic renewal have resulted in the creation of many national funds for recovery grants and investments, much of which are aimed at digital transformation.
Click here to find out more, read Gartner’s recommendations and download the full report.