industry news SME profile Sunday 19 May 2019 @ 00:00 Simplifying Payroll for Health and Social Care Providers


St John of God Hospitaller Services

Saint John of God Hospitaller Services provides a range of health and social care services that meet the needs of vulnerable, disadvantaged and marginalised people throughout England, Scotland and Wales by providing housing, accommodation and support in all aspects of daily living.

After dispatching the first payslips produced by LivePay we were quietly confident but it was still with some nervousness that we waited for the telephone to ring in the payroll department. There were only about half a dozen employees with queries out of a total of nearly 1200.

This was no small achievement as we had become accustomed to regularly having to deal with many more than this from our previous service. Together with CCM we had completed two parallel runs, which had gone well although the transfer to LivePay was somewhat hampered by the quality of data produced from our old system.

A joint effort between us and CCM, LivePay went live on schedule and on budget. Initially we just wanted to move to a more responsive and flexible service that could address issues of accurate management reporting and improve the quality of reporting. The ad-hoc report writer in LivePay has easily provided that. In the longer term we intend to improve communication with our outlying locations and rolling out the web browser access will really come into its own then.

LivePay Benefits

  • Save Time and Money

    The expert team here at LivePay provide an excellent service to all of our clients, helping to save businesses time and money

  • Experienced Payroll Professionals

    Our wealth of experience gives us the industry knowledge and expertise required to manage your payroll to great effect.

  • Data Collection is Simple

    Quick and easy collection of important payroll data from multiple sources, saving time and simplifying the process.

  • Easy Access to Payroll Information

    All employees can have easy access to their payslips and information, available 24/7 through our online system.

  • Management Reporting Control & Sharing

    Custom management reporting, with each person having access to information appropriate to their level of seniority.

  • Managed Auto Enrolment

    LivePay combines payroll expertise with experience of working with most UK pension providers to simplify your auto enrolment obligations.

Find out more about LivePay 


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