Improving Public Sector Services Through Robotic Process Automation (RPA)
Significant budget cuts and increasing workloads driven by welfare reforms are putting immense pressure on public sector organisations to deliver more with less.
While many local authorities have already picked the low-hanging fruits to cut costs and improve efficiencies, further changes are still needed to ensure they are equipped to meet the challenges ahead.
Robotic Process Automation (RPA) is an innovative technology that can help you make your back-office systems and processes as efficient as possible, improving service quality for your citizens and allowing your employees to focus on what’s really important – front line service delivery and tackling strategic challenges.
Our recent survey of 134 local and central government decision makers, showed that public sector organisations are actively looking at this new technology: More than half of respondents said their organisations have explored the use of automation, and 21 per cent expect the technology to be trialled within their department or authority over the next year.
To get ahead of the curve, submit your details below to access a wealth of information surrounding public sector RPA solutions, including a white paper, case study and short video.
Further Resources from ArvatoConnect
Latest Report: AI, digital transformation, and vulnerable customers
Automation Delivers Real Transformation for Neath Port Talbot Council
White Paper: Five Key Steps to Make Shared Services a Success
Automation set to become fundamental to public sector transformation