Is your website keeping up with the needs of your SEND users?
![]() |
Are you doing enough for your audiences with special educational needs and disabilities (SEND)?
According to Mencap, over 1.5 million people in England have special educational needs (SEN) - an increase of 87,000 from 2022.
Website visitor behaviours and requirements have evolved significantly, unfortunately public sector websites supporting these audiences have not.
Users simply want to be able to find trustworthy information, resources and local services quickly and efficiently. If your website doesn't support this, it's likely your staff are receiving 35% more calls and emails than they need to due to critical accesibility issues.
Following a user research programme across the SEND communities, we have published a report that acts as a helpful guide for transforming the digital experience of those users.
Submit your details below to read this latest guide:
Further Resources from Invuse
Crafting a Unified Family Hub through Insight-Driven Transformation
Is your SEND LocalOffer or Family Hub website keeping up with the needs of your users?

