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Public Sector Digital Transformation Survey Report and Guidance

Public Sector Digital Transformation Survey Report and Guidance

One thing is clear from our research of 200 public sector IT, CX and transformation decisionmakers: organisations across the UK public sector are reshaping and digitally transforming their operations.

The ‘Four Ds’ of effective digital transformation – define, design, develop, deploy – are the cornerstones of an effective digital transformation. Together, they incorporate all of those key ‘ingredients’ that this research shows many organisations are missing.

The presence and scale of the Digital Deficit is clear. So, how do organisations close it – and, by doing so, deliver more effective, sustainable, digital transformation?

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