About Serco Ltd

We employ more than 30,000 people across a range of public services. Combining our commercial know-how with a deep public service ethos, we advise policy makers, design innovative solutions, integrate systems and deliver front-line services to make a positive difference to customers and communities.

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We work across public service sectors in Justice, Immigration, Healthcare, Defence, Transport, Citizen Services and Space. From providing critical air navigation services for our aviation customers to pursuing innovative approaches to reduce reoffending in our prisons, we seek to transform the experience of our services users.

Our customers include NHS Trusts and local authorities, government departments and agencies as well as direct to UK citizens on behalf of our partner organisations.

Social value

Given our size and the variety of our operations, our people deliver social value in many innovative ways, which we encourage and celebrate. Our approach combines Serco’s areas of specialism to help our customers, communities, and colleagues access information and support from across our social value portfolio.

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Featured Campaign from Serco Ltd

Working in partnership to create innovative solutions that make a positive impact

As a trusted partner, we work closely with governments across the UK and Europe. We recently participated in the government’s biggest learning event of the year, Civil Service Live.

We kicked off the event with a roundtable, hosted by Sir Ian Diamond. We discussed the key role we can play as a business that works across multiple government departments, as well as the opportunity for the public and private sectors to come together to solve some of the huge challenges facing society.

Here are some examples of how we’re finding innovative solutions through collaboration:

  • Fast-track mobilisation at HMP Fosse Way - Working closely with HMPPS and constructor Lendlease we opened HMP Fosse Way just four days after building completion. Find out more about Serco Justice
  • Increased productivity at Great Western Hospital – Our new automated task management system for our portering services has increased productivity by 34%. Find out more about Serco Healthcare  
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Further Resources from Serco Ltd

Working in partnership to create innovative solutions that make a positive impact

Serco Ltd

Contact Serco Ltd

Serco House,,
16 Bartley Wood Business Park,,
Hook,,
Hampshire,
RG27 9UY

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