WIREDGOV NEWSLETTER ARCHIVE
In a submission to the UK Government’s Commission on Devolution in Wales (The Silk Commission), the First Minister is calling for Welsh devolution to be ‘enhanced & restructured through a new Government of Wales Act in order to strengthen accountability, and reduce the scope for conflict between the Welsh & UK Governments’.
UKOC: Basic maths can help ensure you get best value when shopping - As part of the Start something campaign, The Sunshine Centre, a UK online centre on Eldon Road, Banbury has been including household math skills in it’s regular Family Fun Day to show parents who might be nervous with numbers that its easier than they think to get their head around sums.
Press release & links ~ Cabinet Office: Social Impact Bonds ~ Social Action Fund-backed project helps raise profile of philanthropy among young people ~ Social entrepreneurs win big Lottery backing ~ Promising social ventures to receive £1m in Government funding boost ~ £10 million social incubator fund launches ~ Social Enterprise Investment Fund to re-open for applications ~ Art bodies target social investment ~ £3.1m from dormant bank accounts invested in Big Society projects ~ EU News: New measures to stimulate funding for social businesses ~ Big Society Bank launched ~ Big Society Bank could back social ISAs for everyday savers ~ Maria Miller: Philanthropy will help secure the future of the arts
The scam email often begins with a sentence such as ‘we have reviewed your tax return according to our calculations of your last years accounts a tax refund of XXXX is due.’ Legitimate tax rebate forms (P800s) from HMRC will contain a payment order and will never ask for credit or debit card details.
• Making BPM part of your strategic plan
• How BPM can enable transformational change
• The convergence of cloud, mobile, social and information with BPM
• How to establish process ownership and effective governance
• Process intelligence and the role of the iBPMS
This Summit will help you to advance your knowledge base and skills, show you the best practices and real world examples of how to overcome your challenges and most importantly, how to achieve dramatic business performance improvements.
Click here to view the full agenda and register by simply following the link below (Public sector pricing available)
Latest Case Study: Teachers' Pensions Passes Performance Management Exam - It was 2011 and despite being one of the UK’s largest public sector schemes, Teachers’ Pensions (Department of Education) was held back in delivering its promises for improvements to scheme administration by old-style operational behaviours and procedures.
The Challenge - The challenge was to streamline processes, introduce much-needed metrics, overhaul performance management and quality components, and fundamentally change the day-to-day operating models and working patterns within an area of the business employing 160 people that supports 1.6 million members. Measurable benefits include:
• Significant capacity was created to free resource for other value-adding work including improved communication with scheme members and clients
• Frameworks using consistent transparent management information, metrics and KPIs were introduced
• Process redesign to remove non value-add activity
• Increased amounts of enquiries are now completed within the contact centre, reducing avoidable contact and eradicating customer delays
Click here to receive the full case study to find out more.
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