DNA challenge: Almost eight million hospital appointments were missed, or ‘Did Not Attend’ (DNA), in 2017/18, according to NHS England. That does not include appointments cancelled. 

Automation: East Sussex & North Essex Foundation Trust recently deployed the Thoughtonomy Virtual Workforce® platform to reduce the number of missed outpatient appointments at Colchester Hospital. Virtual Workers are now being used to; respond to notification from the patient of the unwanted appointment by text message, cancel appointments automatically in the hospital’s patient records system, then reallocate the appointment to the next patient in the queue. 

Impact: After only 8 weeks, Virtual Workers have prevented 1,356 appointments from being missed. This means that the hospital has prevented wastage of £216,960. 

Overall, ESNEFT is set to avoid wasting £2.1 million in missed appointments over 12 months.

Read on and download the full case study

Editor’s choice of other ICT items of note:

techUK:  New Cyber Security Technician Apprenticeship Standard

ICO publishes annual report covering an ‘unprecedented’ year

Reform:  Do as The Finns do - Making ‘Co-creation’ The Norm

SOCITM:  Empowering women: changing the world

SOCITM:  Planes, trains & automobiles - The long road to User Satisfaction

GCS:  Connecting Diverse Voices - Diversity of Thought

SME Supplier Locator update...

UK Government and public sector spend with SME’s is continually on the increase and by 2020, it is the stated intent of Cabinet Office that £1 of every £3 spent on government contracts goes to SME’s. 

Against this ambitious backdrop, the WiredGov Supplier Locator service has been developed specifically to embrace the SME Agenda and provide the ideal platform for SME’s to promote their services, solutions, accreditation and success stories directly to our ever increasing audience across all government and public sector verticals and Tier 1 suppliers.

Recent arrivals to the SME Supplier Locator service include:

Click here to find out more.

Real Public Relations
Editor’s choice of other Health, Social care & Homelessness related items of note:

DHSC:  Development of new antibiotics encouraged with new pharmaceutical payment system

NHS England:  NHS rolls out staff retention scheme as part of the Long Term Plan

CQC:  Our annual update on the safe management and use of controlled drugs

ScotGov:  Identifying & responding to trauma

NHS Health Scotland:  Response to CYP Mental Health Task Force recommendations

Reform:  Back to Basics: Realising The ‘Digital Revolution’ In Mental Health

Innovation Agency:  New network to tackle health inequalities across the region

Unite:  Pathologists face £10,000 a year loss in ‘new shifts’ row at Barking NHS trust

NICE:  Diagnose & treat Lyme disease if bull’s eye rash is present, says NICE

LGA responds to the Howard League report on police call-outs to children's homes

HL:  A Safe Home: breaking the link between homelessness and domestic abuse

Editor’s choice of Business / Commercial items of note:

BEIS:  New tech teams to protect dolphins and create next generation of super strong aluminium

BEIS:  Investment in quantum as researchers use sensing to see inside electric car battery

DfE:  Proposals launched to boost the quality & uptake of Higher Technical Qualifications

Defra:  Government targets particulate matter & microplastic pollution from cars

HMT:  Finance Bill 2019-20: government publishes draft legislation

HMRC:  Businesses are being urged to register for Making Tax Digital before August

DfT:  Solar, high speed & wifi charging set to revolutionise electric transport

ScotGov:  Strengthening fire safety & building standards

WAG:  Social partnerships to bolster fair work in Wales

HMLR:  10 things to love about us

Innovate UK:  Nanoco: developing new techniques to detect & treat cancer

RLA:  Mandatory 12-month contracts plan for rented homes in Wales

NEPO hosts employability workshop for high school students

IFS:  One-fifth of self-employed sole traders don’t survive 1 year, and the majority don’t survive 5

OS  Britain to lead global mapping standards to allow self-driving vehicles to ‘see’ around corners

FRC: More needs to be done to promote diversity across all levels of FTSE 100 companies
Editor’s choice of Policy & General items of note:

MoD to develop cutting-edge laser and radio frequency weapons

STFC:  UK World Heritage Site officially becomes home to the HQ of the Earth's biggest ever radio telescope

CCC: UK credibility on climate change rests on Government action over next 18 months 

ACE:  Bedtime stories help children reconnect with parents in prisons

Cancelled flights & lost luggage drove almost 700,000 views of Citizens Advice guidance in last year

FCO:  UK steps up fight against fake news

FCO:  Review into Christian persecution catalyst for action

DfE:  New masterclass to prepare students for independent living

DCMS:  Review launched into statutory guidance for Local Authorities on providing youth services

DfT:  Clean maritime plan

DWP:  Terminally ill benefit claimants deserve a fresh & honest evaluation of the way the system supports them ScotGov:   Advocacy help for benefit applicants

WAG:  New Welsh Gender Service announced

GOV.UK ~ Current ScotGov ~ Open WAG ~ NIA

EU:  corporate taxes: less could be more – study says


 More contributions to the Brexit process

Still a ‘hot topic’, with widely spread views, for those who put fingers to keyboard in order to ‘share their views’:

Researched Links:

GOV. UK – Brexit

Latest Documents

GOV.UK Brexit Search

DExEU:  UK & Switzerland boost collaboration on security and migration

LGA - £5.3bn EU cash countdown: regional aid funding to run out in 18 months

EU News:  2019 EU budget: Council adopts contingency measures for a no-deal Brexit 

EU News:  2020 EU budget: Council agrees its position

PC&PE:  EU Committee publishes its thirteenth international agreements report

ScotGov:  Universities hit by Brexit

WAG:  Brexit outcome crucial to Wales’ R&D prospects At the 5th annual Horizon 2020

WAG:  Package of support for EU Citizens living in Wales announced

techUK:  New European Parliament, old issues for tech

OE:  Will populists be sidelined from influential positions in the new European Parliament?

B4B:  MP’s Fears About the Economic Impact of ‘No Deal’ Make No Sense

B4B:  Brexit, Tariffs, and GATT’s original intent: Why a forgotten MFN exemption merits a closer look

B4B:  Brexit and the World Trade Organization

B4B:  A Letter from Liam Fox

B4B:  Boris’s Brexit Revolution?

Please choose from the links below to view individual sections of interest:
Civil Service
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