FREE Online Webinar with Microsoft and ICS.AI | 21st October 2020 | 15:00-16:00PM
A recent survey demonstrated 25% of UK council’s plan to use AI powered citizen assistants to drive digital engagement. Such technology has the potential to make annual cost savings of >£1m as well as improving services by offering 24/7 access and facilitating the new normal of remote engagement using tools such as video, live chat, voice and AI Assistants.
At this webinar, ICS.AI will be demonstrating their Omni-channel Citizen Engagement platform powered by Microsoft’s AI, combining state of the art natural language processing with detailed prebuilt knowledge bases and engineered to work seamlessly with Microsoft Teams.
During the 1-hour session, you will see how our platform can help to increase both citizen engagement and satisfaction, as well as answering their questions 24 hours a day.
Click here to find out more.