back to listings SME Profile: Focal Point Training and Consultancy Ltd


Focal Point Training

3 Brownhill Gardens
SO53 2PR

T: 01903 732 782



Shaping Workforce Behaviour

We work with organisations to create a respectful, inclusive culture, through nurturing the workplace behaviours that lead to happy, co-operative and productive teams.

We help you remove the barriers to inclusive working - from understanding and mitigating the effects of unconscious bias to managing and addressing inappropriate behaviour at work.

Creating The Culture

Managing Inappropriate Behaviour

Repairing Working Relationships

From establishing positive workplace values to providing tailored unconscious bias training, Focal Point Training works closely with your business to create a positive working culture.

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Is workplace “banter” crossing the line? Are high levels of swearing or lack of courtesy the norm? We help you tackle these behavioural “grey areas” which can badly damage motivation and productivity.

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Is one of your Senior managers or C-suite members behaving in an unacceptable way and putting the organisation’s staff and reputation at risk? We have a specialist approach to tackle the most challenging of behaviours and get results.

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We help you manage situations, where inappropriate behaviour has led to strained relationships and is impacting on productivity or affecting the wider team.

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Each project is tailored to your organisation’s specific needs, with support from us throughout and a particular emphasis on helping the transfer of learning into your workplace, so that you see tangible benefits and get a return on your investment.

Our approach to working with you is built around 4 key stages.



Further Support

To help you achieve your objectives in cultivating the right behaviours and managing any potential workplace conflict, we often suggest a combination of approaches...

Management and Leadership Development Programmes

Our management and leadership training courses are all tailored to your organisation goals, environment and internal procedures, including ILM qualifications and programmes.

One to One Coaching

Individual coaching can be used with managers and team members to address a range of development needs.

  • Developing specific skills to enhance performance
  • Navigating a tricky relationship where there is potential workplace conflict
  • Repairing a working relationship that is under pressure

Each coaching programme will be designed to meet the specific outcomes you want. 

Repairing Working Relationships

When relationships have started to break down this can have a negative impact on the performance and motivation of individuals or the wider team. We have an ACAS trained specialist who can provide workplace mediation to help get things back on track. To find out more contact us.

Team Building and Team Facilitation

Teamwork is the glue that holds organisations together. Managers are often too close to un-tangle relationship issues and workplace conflict – but we can help your team operate the way it should, through either our facilitated team building workshops or our exhilarating, “experiential” team building days

Steps to Inclusion Review

A more diverse and inclusive workforce brings countless benefits in terms of performance… as well as simply being the right thing to do.

But it can be hard to know where to start and how best to target your resources. Our facilitated review process provides an invaluable “moment in time” health check, analysing current workplace practices and highlighting the changes needed to build a fully inclusive workplace for the future.

Assessment Tools

When it comes to personality, style and work approach, everyone is different. These differences can be a cause of misunderstanding and workplace conflict – or they can be a source of strength. Assessment tools can help to develop self-awareness and lead to more effective behaviours.

We are able to provide Myers Briggs Type Indicator (MBTI), Belbin Team Roles and our online 360-degree feedback tool, which can be tailored to your behavioural framework.

For an initial exploratory chat about any of the above, call us on 01903 732 782 or fill in our contact form.




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