back to listings SME Profile: Echo Research Limited

 

Experts in communication,


brand and reputation research

Echo Research Limited

The Old Church 89b
Quicks Road
Wimbledon
London
SW19 1EX

T: +44 (0) 20 8050 3610

E: enquiries@echoresearch.com

W: www.echoresearch.com

 

ABOUT US

AIMING FOR BETTER

Since 1990, Echo Research has had the honor of serving over 500 clients around the world with sound, impactful, and insightful research. Ever since, we have been delivering quality, breakthrough work on brand, reputation, relationships and issues that aim to support positive change.

OUR WORK

Be it through improved understanding, validation, discovery or measurement, our purpose is to help companies and organizations harness the power of active listening and intelligence to better performance.

OUR IMPACT

Our focus is on delivering actionable insights. Our work has attracted over 90 awards for best practice and been used to deliver tangible results for our clients. 

We like to believe that all our clients are better for having worked with us. 

 

HOW WE WORK

With a team of 80 staff and analysts, with deep sector and research capabilities, we assemble hand-picked experts to deliver the custom solutions you need. 

With research supported in some 50 languages, we deliver integrated, highly tailored solutions. 

We measure not just communication ‘outputs’ in the media, but more importantly its ‘impact’ on stakeholder perception, and above all, the influence on organizational ‘outcomes’ such as reputation value, advocacy and trust that support the behavior you need.

We believe in setting high quality standards and sound principles guide all our research practices. Co-founders of AMEC, the International Association for the Measurement and Evaluation of Communications, we are also members of the MRS and ESOMAR.

As the leading independent firm in this area, we are registered Expert Witnesses in image and reputation in courts of law. 

 

OUR SERVICES

REPUTATION AUDIT

MARKET & STAKEHOLDER RESEARCH

PUBLICITY & THOUGHT LEADERSHIP RESEARCH

We help you assess, connect and streamline your existing research projects—ranging from your employee surveys and analyst feedback to customer satisfaction studies—so that you can harness your current reputational data effectively and sensibly, saving you time, money and frustration.

Our market & stakeholder research gives you evidence-based insights into reputation, brand and communications effectiveness.

To support your media outreach and thought-leadership positioning, we have the know-how, sector expertise and global capabilities that help ensure you get noticed.

MEDIA MONITORING & ANALYSIS

RISK & ISSUES MONITORING

INFLUENCER MAPPING

We give you clear and insightful evaluation of your media coverage—targeted, local, global, digital, to suit.

Our risk & issues monitoring service identifies, tracks and evaluates areas of reputational risk that may impact your business. It helps you prepare for, and stay ahead of, emerging issues.

Our global influencer mapping service helps you identify the stakeholders that have the biggest influence on your brand or corporate reputation.

REPUTATION VALUATION

THE ACADEMY FOR COMMUNICATION EXCELLENCE

BRITAIN’S MOST ADMIRED COMPANIES

Three questions answered - How valuable is your reputation asset? Where should you be focusing your messages in order to secure it? How can you best align communications to help grow it further?

Uniting the best in our clients and experienced practitioners, our Academy builds on the first ever comprehensive professional development curriculum specifically targeted for Communication professionals, tailored to your needs, for the better.

We ask financial analysts and board representatives of Britain's largest public companies and leading employers across 25 sectors to evaluate their peers. Each sector comprises a maximum of 10 companies.

 

WHO WE WORK FOR

We’ve been privileged to support more than 500 clients spanning all sectors, including a quarter of the FTSE and Fortune 100 companies, as well as governments, UN agencies, media groups, universities, regulatory bodies and not-for-profit organizations.  

Our reports are in board rooms, government ministries and departments, news rooms, and in courts of law as Expert Evidence.

SEE OUR SECTORS

CONSUMER

HEALTHCARE & PHARMACEUTICALS

PROFESSIONAL & FINANCIAL

PUBLIC, GOVERNMENT & NOT-FOR-PROFIT

TECHNOLOGY, MEDIA & TELECOMS

INDUSTRY & UTILITIES

 

 

OUR AWARDS

                                                       

 

SEE OUR CASE STUDIES

 

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