back to listings SME Profile: Jungheinrich UK Ltd
Jungheinrich: much more than a truck manufacturer
For Jungheinrich, logistics excellence is central to every activity behind the company. Established in 1953, the company developed from a small workshop in Hamburg employing 30 staff and with a first year turnover of DM 2.5m, to its present status as a global enterprise with a workforce of over 9000 employees and a turnover in excess of €1,5 billion euros. In the intervening years, Jungheinrich has evolved from a manufacturer of materials handling equipment to a logistics service provider with the capability of supplying anything from a simple hand pallet truck through to a fully automated warehouse system.
With today’s logistics scene dominated by a high level of mobility and flexibility, tailored solutions are rapidly replacing standard product ranges. Jungheinrich has responded with a modern, broadly-based portfolio based on over 600 model variants in its truck range. This extends from simple hand pallet trucks through all types of lift trucks covering powered pallet trucks/stackers, counterbalance forklifts in both electric and IC-engine versions, reach trucks, order pickers, high rack stackers/order pickers and sideloaders. This comprehensive range has been enhanced by the company’s success in reducing the time from ‘design concept to launch’ from four to two years and reinforcing it with a strong direct sales organisation, advanced technical support services and a fully developed global distribution chain.
After-sales back-up has been the fore in recent developments. The centralised spare parts storage and distribution from two key centres in Lahr and Norderstedt has meant a reduction in overall stock, but at the same time an improvement in first pick availability to the latest average of 95.5%. The average ex-warehouse on-time delivery performance is now 99.1% for a daily parts order throughput currently running at between 1250 and 1350 orders per day. This represents about 3500 line items picked per day and, with in-night parts delivery from these two centres to Jungheinrich engineers all over Europe, customers are supported by a service which is second-to-none.
Today, most users believe a one-stop supplier with a total systems capability is the most productive route to a successful logistics solution. For the past 20 years, the company’s specialist Systems & Projects division has recognised that a logistics solution can incorporate all types of hardware - lift trucks, conventional/high bay racking, other storage equipment, conveyors, goods lifts, cold store facilities, stacker cranes, etc - all under the umbrella of WMS and software controls. In the testing climate of today’s legislative environment, particularly with regard to health and safety standards, such systems require a competent level of integration and project management. The approach from Systems & Projects ensures that all the critical interfaces between a system’s ‘building blocks’ will be fully accounted for - from the electro-mechanical interfaces of the actual handling equipment, through control and management systems, the building structure itself and on to the ‘softer interfaces’ such as operator training, personnel procedures and environmental measures.
The message behind Jungheinrich’s Systems & Projects is that integrated functions lie at the heart of any successful handling and storage solution - equally applicable to a simple combination of storage racking and lift trucks as it is to the most sophisticated turnkey project and irrespective of whether that solution calls for a manual, semi-automatic or fully automated system. In today’s competitive logistics sector, Systems & Projects demonstrates that it is simply not good enough to shoehorn a convenient solution to fit a particular supplier’s range of products and services.