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West Corporation

Unit 1 & 2, Sawmills End, Barnwood, Gloucester, GL4 3DL

T: 0330 606 8 606 E: ssimms@west.com W: https://www.westuc.com/en-gb  

 

Welcome to West’s Unified Communications Services – All Your Enterprise Communications from One Provider.

We Connect. We Deliver.

Unified communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It’s about ending confusion, obsolescence and complexity for everyone.

At West, we have one simple goal—make communication easy. Whether connecting coworkers across the office or partner firms across the globe, connectivity is the hallmark of our work.

Cloud Contact Centre

Improve customer interactions with highly scalable cloud contact centre solutions - West Cloud Contact, Cloud Contact Pro and Cloud Contact CE - designed for the way you do business.

Conferencing & Collaboration

Conferencing & Collaboration solutions by West Unified Communications Services enhance enterprise audio, video & web interactions for greater productivity at lower cost.

Hosted Voice & Networks

West provides completely flexible unified communications and network solutions that scale at a moment’s notice – backed by the resiliency, security and support of the West Cloud.

Webinars & Enterprise Streaming

Webinars & Enterprise Streaming by West Unified Communications Services engage audiences on a global scale with interactive webcasts, webinars & virtual event environments.

West Unified Communications Services Resources & Insights

 

Respond faster to customer needs.

Today’s consumers embrace online banking for its convenience and control. But when the time comes to interact with a bank’s service team, customers expect the immediacy of digital transactions with a personalized touch. That’s why our unified communications solutions for financial services firms empower employees to prioritize and respond to customer messages with ease, efficiency and efficacy. By connecting equipment and integrating applications from premier partners such as Cisco, we enable employees to focus on customer needs instead of juggling emails and voicemails. Employees save time and boost productivity, while the bank builds loyalty and trims operating costs. Read Case Study

 

 

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