back to listings SME Profile: MLL Telecom Ltd
 MLL Telecom Ltd, Jubilee House, Third Avenue, Globe Park, Marlow, Buckinghamshire, SL7 1EY Tel: 01628 495 400 | Public Sector: publicsectorsales@mlltelecom.com | Health: hscn@mlltelecom.com | Web: mlltelecom.com |
ABOUT MLL
We design, engineer, manage and evolve networks
MLL was founded in 1991 and is a leading provider of Secure Managed Network Services to the Public Sector, Mobile Service Providers, Corporates and System Integrators. We use a combination of fixed, mobile and wireless technologies to deliver the optimum network solution for our customers. We offer around the clock support via our Network Operations Centre (NOC) and an in-house Field Engineering team. We hold all relevant accreditations and licenses to operate within our chosen markets and own our own Spectrum.
CORE SERVICES
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PUBLIC SECTORMLL Telecom, provides Secure Managed & Wires Only Network Services to the Public Sector. As a licensed operator with our own spectrum, we are pioneering the development of converged ‘Fixed’ and ‘Wireless’ networks to create the ultimate communications environment. We are on the Network Services Framework RM1045, The Public Sector Telecoms Services Framework and we are the first company to be awarded Stage 1 Health and Social Care Network Accreditation. |
OUR SERVICES
| Infrastructure Services | Voice | Security |
| Full Range of Site Access Choices – Fibre, Ethernet, Broadband & Microwave | Unified Communication | Managed Security Services |
| Flexible Network Provision – MPLS, VPLS, point-to-point & hybrid | Collaboration | Managed Firewall & UTM |
| Server & Application Management | IP Telephony | Remote Access & Two Factor Authentication |
| Internet Services | Mobile | Content Filtering |
| SD WAN | Skype for Business | Intrusion Prevention & Detection |
| WIfi | SIP Trunking | DDoS Mitigation |
| CCTV | Land Lines and Calls | BYOD |
| Fibre Network Deployments | Conferencing | Virus, Malware & Exploit protection |
| Professional Services | Cloud Integration | Gateway Integration |
| Design | AWS | HSCN |
| Security | Azure | PSN |
| Network Assessments | Internet Peering | Janet |
| Programme Management | Smoothwall Content Filtering | SIP |
SECURE MANAGED NETWORKS
Our fully managed solutions include:
- Wide Area Networks
- MPLS
- Point to Point/Multipoint Connections
- Ethernet
- Microwave Links
- WIFI
- CCTV Networks
Our unique hybrid approach utilising fixed line (copper and fibre) as well as radio (licensed or light licensed) services can maximise performance and minimise total cost of ownership. MLL Telecom is an Ofcom licensed telecommunications provider with CODE powers and operates its own UK wide Spectrum, as well as being an approved Openreach Communications Provider.
MANAGED VOICE & COLLABORATION
- SIP Trunking – Either standalone, “over the top” or fully converged with your WAN
- Skype for business – Hosted or on premise
- Cisco UC – On-premise
MLL can provide hosted or on premise Unified Communication solutions. These solutions can be provided as a standalone offering, or as a converged solution which is fully integrated with your WAN and SIP. Converging your WAN and UC solutions can not only provide significant cost savings, but also through MLL offers a truly converged, end-to-end service experience as well.
INTEGRATION SERVICES
MLL’s core platform is fully integrated with a large number of both essential and value added services. These include:
- Public Cloud Platforms, such as AWS and Azure
- HSCN
- JANET
- PSN
- SIP Trunking
- Internet Peering
- Security platforms, such as Smoothwall content filtering
MLL have the experience and technical expertise to understand complex technical environments and simplify and integrate these into a single solution. We are flexible and agile enough to integrate new services to the portfolio extremely quickly should you as a customer require it.
TRANSITION
We ensure our transition team have direct and relevant experience of any project they undertake and create ‘one view’ of our transition plans with the customer delivering through an agreed governance model.
We work with our customers to identify and understand where the risk is and we mitigate it using our unique ‘Fixed and Wireless’ capability to build standby solutions to manage risk. Our systems are integrated within our supply chain to ensure we are fully informed of their delivery cycle and installation dates.
MANAGEMENT
Our Network Operations Centre (NOC) operates 24 x 7 x 365 Days a year.
Customers have direct access to our technical team – there’s no filtering system – you get to speak to someone who understands your network and can resolve your incident or problem.
We have built our expertise, systems and processes around a defined customer base meaning you’re not a number and we can get to the nub of any issue much quicker.
Due to our deep knowledge of our customer’s networks, proactive management actually means something. We look and find issues before problems arise.
Our wider Client Management Team (which will include a dedicated Pre-Sales Technical Consultant, Service Manager and Account Manager) draw on the knowledge and experience of the NOC to bring proposals to you as to how we can improve network performance, service and costs.
ASSOCIATIONS & FRAMEWORKS
Network Services Framework RM1045
MLL Telecom’s services can be found under Lot 1 “Data Access Services” and Lot 10 “Integrated Communications” on the Network Services Framework.
HSCN Direct Purchasing System (DPS) RM3825
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THE HEALTH AND SOCIAL CARE NETWORK (HSCN)
The Health and Social Care Network (HSCN) has replaced N3 and provides a more flexible and efficient way for health organisations to access and share information. MLL Telecom has actively contributed to the supplier engagement programme and helped to shape the design principles that will meet the needs of the health community.
Every organisation must complete The HSCN Connection Agreement which sets out the things HSCN customers must do before and whilst using HSCN. Organisations can request a HSCN connection if you don’t have an existing N3 link, or are not part of the NHS.
For further advice on migrating to HSCN please contact us.
WE WANT T BE YOUR PARTNER BEHIND THE HSCN) NETWORK
MLL Telecom is a HSCN Stage 2 accredited telecoms supplier, the first organisation to connect a customer to the Health and Social Care Network and is appointed as a supplier on the Technology HSCN Access Services Direct Purchasing System (DPS) RM3825.
MLL is pleased to have been awarded contracts for early adopters and is delivering HSCN services to some of these organisations.
We can confidently offer a complete range of HSCN compliant connectivity services nationwide. We have special offers for GP’s, Pharmacies and small networks. We also have market leading network propositions for COINs, Trusts and CCGs. To learn more about our HSCN products, contact us.
We have a dedicated team of Prince2 Project Managers to make your transition to HSCN easy and stress free. You’ll have direct access to:
- HSCN Project Manager – who will manage your transition to HSCN.
- HSCN Specialist – who can answer your HSCN queries.
- Technical Specialist – to review and approve your service design.
ADDITIONAL SERVICES
To further support your business, MLL can also provide a range of additional HSCN compliant network services including;
- Firewalls
- Remote Access
- Voice / Video / UC
- LAN
- Cloud connectivity including Microsoft Expressroute and AWS
- Wi-Fi
HIGH LEVEL ARCHITECTURE
HEALTH CASE STUDIES
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HSCN Data Sheet
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Crescendo Case Study
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WE ARE PROUD TO WORK WITH
ACCREDITATIONS
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