back to listings SME Profile: SCB Global

8th Floor, 3 Thomas More Square, Thomas More Street, London E1W 1YW

T: +44 (0) 203 435 0033   |   E: info@scb-global.com   |   W: www.scb-global.com

 

ABOUT US

Company Profile

Simplecall business was launched by Zamir Telecom (established in 2004.) The aim of simplecall business was to provide feature rich, yet simple and cost-effective business telephony and data connectivity solutions for medium to large enterprises in the UK and globally. Our expertise is invaluable for the international companies that have multi-site requirements around the world. Our company ethos is “empowering global businesses” and that’s what we excel in with dedication to support and service. Following a management buyout in July 2016 simplecall business Ltd was renamed to SCB Global.

A Solution for Every Business

Our connectivity and SIP solutions enable a fast and seamless deployment of your business’s data, telephony and international conferencing for both in the UK and around the world.

SCB Global has emerged as one of UK’s leading providers in multi-national business data and telecoms solutions. We are at the forefront of telecoms innovation, enabling SIP telephony and data connectivity packages with world class support to organizations globally.

We can transform your business with our technologically advanced solutions including both on premise and hosted IP telephony (with connectivity into traditional PBX and Lync SfB solutions where needed) to meet the needs of today’s business requirements in a rapidly changing environment. Our valued customer base continues to grow mainly through partner channels and some through directly.

Every day we strive to maintain the innovative spirit of our beginnings, through empowering global businesses. We work constantly to develop new solutions ,using the most advanced and up to date technology and put in place the right Tier1 connectivity partners around the world. We have a powerful and invaluable proposition that is still cost effective and delivered with a friendly personal level of service from our dedicated team.

At SCB Global, we recognise that your success is our success. Whatever your business challenges are, we will find and deliver the right communication solution for you.

Comprehensive Solutions

Find out how we can improve your business efficiency and seamlessly connect you to more than 5000 locations around the world

Powering Global Business

Want to have local presence in countries where you do business? We can present international numbers from the UK, with local breakout in many countries so that you are paying local call charges.

Let’s Work Together

By becoming a SCB Global partner, you get access to our white label solution and full range of integrated communication solutions.

 

WHAT WE OFFER

Simple Solutions to Complex Problems

The business world can be tough, finding the right communication solution for your business shouldn’t be. We understand that there are many factors that need to be considered to determine the right system for your business, there is no one size that fits all. So all of our solutions can be adapted to your organisation’s specific needs.

Simplicity

We pride ourselves on the simplicity of our business communications solutions. From an initial consultation with one of our experienced consultants who will spend time to get a full understanding of how your business telephony and data connectivity is structured, to a seamless installation and operation,every step of the process is tailored to your business’s unique needs

High Availability

We understand the importance of high availability and increased redundancy within your business. We have the perfect solution for you using high available networks with our Tier1 connectivity partners around the globe.

Support

Our people are at the heart of our company and the source of our telecommunications expertise. It is through their extensive knowledge, personal touch and friendly customer care that both our success and your success is made possible.
Even with the most reliable and straightforward systems, there’s no replacement for knowing someone’s got your back if something goes wrong. We have a range of continuity and recovery solutions in place so we can keep your business working during any unforeseen circumstances.

Wherever you are in the world, we provide you with a premium level of support which includes:

  • Free onsite consultation with one of our experienced consultants who will guide you to the perfect solution for all your business needs .
  • Priority service delivery.
  • A named customer service Manager.
  • Access to our dedicated UK based Customer service team 24/7.
  • Onsite support.
  • UK and European based expert technical team ready to solve any issue quickly.
  • Multiple local language support if required.

With SCB-Global you can be rest assured that as your business is working hard, so are we to ensure that your system is fully operational at all times with minimal downtime.

 

 

SOLUTIONS

SIP Trunks

Cloud-based Solutions

Connectivity Services

Our carefully designed solutions give you the simplicity of dealing with one provider for all of your global business telephony requirements.  read more

We offer the following solutions to create a bespoke solution for each and every customer: read more

Our business grade and high availability data connectivity can be tailored to meet the unique. read more

On-premise

Collaboration Solutions

Inbound Services

We will design a bespoke comprehensive office communication system to fit your business.read more

Our complete contact centre solutions can help you to manage call volumes and consistently read more

SCB Global operates a fraud management system to provide monitoring against fraudulent use read more

 

PARTNERS

Channel Partners

SCB-Global is the only major UK communications company and network operator that has a clear market focus on targeting customers through the channel and we‘ve developed a service portfolio and a quality of service that makes us easy and transparent to do business with.

We offer a variety of ways of working with us and by combining quality, performance excellence and competitive pricing, we ensure our Channel Partners are successful in their markets.

We Can Increase Your Revenue

By becoming a simplecall Business Partner, you get access to the full range of simplecall business communication solutions for your customers.

What You’ll be Selling

As a Business Partner, you can be a white label provider with your own brand and we will provide all the necessary sales, marketing and back office support all the way.You will be able to provide a complete modern telephony solution to your customers knowing that you have a reliable and fully committed partner on board.

How You Benefit

We can provide your customers complete A-Z telephony service on your behalf. We will ensure you will make respectable margins and keep away other potential network service providers than could eventually encroach on your service, potentially damaging your relationship with your customers,

We’ve Got Your Back Covered

By becoming a Business Partner, you will get the backing of a trusted reliable brand that will service and support you all the way. Customer satisfaction is a major consideration for us and we will do everything possible to ensure we look after your customers.

 

STRATEGIC RELATIONSHIPS

                    

 


 

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